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Whether you're a tenant, landlord, or partner — our team is ready to assist you across all our markets in Africa and beyond.
Avg. reply: 2 hrs
4.9★ support rating
24/7 emergency line
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Support Stats
Average first response< 2 hrs
Resolution rate97.3%
Customer satisfaction4.9 / 5
Monthly tickets resolved4,200+
🚨 Emergency Line
+254 700 911 000
Available 24/7 for urgent issues — locked out, safety concerns, payment disputes
Support Hours
Monday – Friday8:00am – 8:00pm EAT
Saturday9:00am – 5:00pm EAT
Sunday10:00am – 2:00pm EAT
Public HolidaysEmergency line only
Our Offices
Find us on the ground
Local teams in every major market we serve
🇰🇪
Nairobi
Open now
The Mirage, Waiyaki Way, Westlands
+254 700 000 000
nairobi@lanten.io
Mon–Fri 8am–6pm, Sat 9am–1pm EAT
🇺🇬
Kampala
Open now
Nakasero Road, Plot 14, Kampala
+256 700 000 000
kampala@lanten.io
Mon–Fri 8am–5pm EAT
🇳🇬
Lagos
Open now
Victoria Island, Adeola Odeku St
+234 800 000 0000
lagos@lanten.io
Mon–Fri 8am–5pm WAT
🇦🇪
Dubai
Open now
Dubai Internet City, Building 11
+971 4 000 0000
dubai@lanten.io
Sun–Thu 9am–6pm GST
Media & Press Enquiries
For press releases, interviews, and brand assets — reach our PR team directly.